Terms of Service

Last updated: August 12, 2025

1. Acceptance of Terms

By accessing and using the H1.io Virtual Data Room service ("Service," "Platform," or "VDR"), operated by H1.io ApS ("we," "us," "our," or "Company"), you ("User," "you," or "your") accept and agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations.

If you are using our Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and your acceptance of these Terms will be treated as acceptance by that organization. In that event, "you" and "your" will refer to that organization.

If you do not agree to these Terms, you must not access or use our Service.

2. Description of Service

H1.io VDR provides a secure virtual data room platform designed for mergers and acquisitions, due diligence processes, and confidential document sharing. Our Service includes:

  • Secure document storage and sharing capabilities
  • User access controls and permission management
  • Document viewing and analytics tracking
  • Q&A functionality for due diligence processes
  • Advanced security features including watermarking and screen protection
  • Team collaboration tools
  • API access (for eligible plans)
  • AI-powered chat assistance (optional add-on)

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice to you.

3. Account Registration and Security

3.1 Account Creation

To use our Service, you must create an account by providing accurate, current, and complete information. You agree to update your information promptly to maintain its accuracy. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

3.2 Account Security

You must immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account information.

3.3 Account Requirements

  • You must be at least 18 years old to use this Service
  • You must provide valid contact information
  • You must not create multiple accounts for fraudulent purposes
  • You must not share your account credentials with unauthorized parties

4. Subscription Plans and Billing

4.1 Subscription Tiers

We offer various subscription plans with different features and limitations. Current plans include:

  • Free Trial (7 days)
  • Starter Plan
  • Business Plan
  • Data Room Plan
  • Enterprise Plan

4.2 Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in these Terms. We reserve the right to change our pricing with 30 days' notice.

4.3 Trial Period

If you sign up for a trial account:

  • The trial period lasts 7 days from activation
  • After trial expiration, your account remains accessible for an additional 7 days
  • After 7 days post-expiration, your account will be locked
  • After 14 days post-expiration, your account and all data will be permanently deleted
  • You can upgrade to a paid plan at any time to retain access

4.4 Auto-Renewal

Paid subscriptions automatically renew unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings.

5. Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws, regulations, or third-party rights
  • Upload or share content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
  • Upload content containing viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to any part of the Service or related systems
  • Interfere with or disrupt the Service or servers/networks connected to the Service
  • Use automated means (bots, scrapers, etc.) to access the Service without permission
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Remove or modify any proprietary notices or labels
  • Use the Service to compete with us or build a similar service
  • Resell or redistribute the Service without our written permission
  • Exceed the usage limits of your subscription plan
  • Share your account access with unauthorized users

Violation of this policy may result in immediate termination of your account without refund.

6. Content Ownership and Licensing

6.1 Your Content

You retain all ownership rights to content you upload to the Service ("User Content"). By uploading User Content, you grant us a limited, non-exclusive, worldwide license to store, process, and display your content solely for the purpose of providing the Service to you.

6.2 Our Content

The Service and its original content (excluding User Content), features, and functionality are owned by H1.io ApS and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service may be used by us without any obligation to you.

7. Privacy and Data Protection

7.1 Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

7.2 Data Processing

If you are using the Service to process personal data of others, you represent and warrant that you have all necessary consents and legal bases for such processing. You agree to indemnify us for any claims arising from your processing of personal data.

7.3 Security Measures

While we implement industry-standard security measures, no method of electronic storage is 100% secure. You acknowledge and accept this inherent risk.

8. Third-Party Services and Links

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Your use of integrated third-party services (such as payment processors, authentication providers, or storage services) is subject to their respective terms and conditions.

We are not responsible for any charges or fees incurred from third-party services you choose to use in connection with our Service.

9. Disclaimers and Limitations of Liability

9.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, H1.IO APS AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES ARISING FROM:

  • YOUR USE OR INABILITY TO USE THE SERVICE
  • ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN
  • ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE
  • ANY BUGS, VIRUSES, OR OTHER HARMFUL CODE TRANSMITTED THROUGH THE SERVICE
  • ANY ERRORS OR OMISSIONS IN ANY CONTENT

9.3 Liability Cap

Our total liability to you for any claims arising from or related to these Terms or the Service will not exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless H1.io ApS and its affiliates, officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorneys' fees) arising from:

  • Your use of and access to the Service
  • Your violation of these Terms
  • Your violation of any third party right, including intellectual property rights
  • Your User Content
  • Any harm caused to other users or third parties through your use of the Service

11. Termination

11.1 Termination by You

You may terminate your account at any time through your account settings. Termination will not entitle you to any refunds unless required by law.

11.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

11.3 Effect of Termination

Upon termination:

  • Your access to the Service will be disabled
  • You must cease all use of the Service
  • We may delete your User Content after a retention period
  • All provisions of these Terms that should survive termination will remain in effect

11.4 Data Export

You may export your User Content before termination. After termination, we have no obligation to maintain or provide access to your User Content.

12. Dispute Resolution

12.1 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at legal@h1.io. We'll try to resolve the dispute informally by contacting you via email.

12.2 Binding Arbitration

If we cannot resolve the dispute informally, any dispute arising from these Terms or the Service will be resolved through binding arbitration in accordance with the rules of the Danish Institute of Arbitration, except where prohibited by law.

12.3 Class Action Waiver

You agree to bring any dispute only in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of Denmark, without regard to its conflict of law provisions. For any disputes not subject to arbitration, you consent to the exclusive jurisdiction of the courts located in Copenhagen, Denmark.

If you are a consumer residing in the European Union, you may also have rights under your local consumer protection laws.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on the Service at least 30 days before the changes take effect.

Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the new Terms, you must stop using the Service.

We will maintain a version history of these Terms for your reference.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and H1.io ApS regarding the Service.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

No waiver of any term of these Terms will be deemed a further or continuing waiver of such term or any other term.

15.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights under these Terms without your consent.

15.5 Force Majeure

We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, or acts of civil or military authorities.

15.6 Notices

All notices under these Terms will be in writing and will be deemed given when delivered personally, sent by confirmed email, or sent by certified or registered mail to the addresses provided.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

H1.io ApS

Email: legal@h1.io

Phone: +45 XX XX XX XX

Address: Amaliegade 22, 1.
1256 København K
Denmark

CVR: XX XX XX XX