Terms of Service

1. Acceptance of Terms

By accessing or using H1 Vault ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service. The Service is operated by H1 Vault ("we," "our," or "us").

2. Description of Service

H1 Vault provides a virtual data room platform that allows users to securely upload, organize, and share documents with authorized recipients. Features include document management, access controls, analytics, and Q&A workflows.

3. Accounts

You must provide a valid email address to create an account. You are responsible for maintaining the security of your account and for all activities that occur under your account.

You must notify us immediately via our contact form if you become aware of any unauthorized access to your account.

4. Acceptable Use

You agree not to:

• Upload content that is illegal, harmful, or violates the rights of others
• Use the Service to distribute malware or conduct phishing
• Attempt to gain unauthorized access to other users' data rooms or accounts
• Reverse engineer, decompile, or disassemble any part of the Service
• Use automated tools to scrape or extract data from the Service
• Resell or redistribute the Service without our written permission

5. Your Content

You retain all rights to documents and content you upload to the Service. By uploading content, you grant us a limited license to store, process, and display your content solely to provide the Service to you and your authorized recipients.

You are responsible for ensuring you have the right to upload and share any content you place in the Service.

6. Subscriptions and Billing

Paid plans are billed monthly in advance. You can upgrade, downgrade, or cancel your subscription at any time. When you cancel, your account will remain active until the end of the current billing period.

We reserve the right to change pricing with 30 days' notice. Price changes will take effect at the start of your next billing cycle.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

8. Service Availability

We strive to keep the Service available at all times but do not guarantee uninterrupted access. We may perform maintenance, updates, or experience outages. We will make reasonable efforts to notify you of planned downtime in advance.

9. Limitation of Liability

To the fullest extent permitted by law, H1 Vault shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability for any claim arising from these terms shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Termination

You may terminate your account at any time by contacting us. We may suspend or terminate your account if you violate these terms.

Upon termination, your right to use the Service ceases immediately. We will retain your data for 30 days after termination, after which it will be permanently deleted.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated terms.

12. Contact

Questions about these Terms? Contact us.

H1 Vault
36, Triq Il-Wied, Marsalforn
Zebbug, Gozo MFN 1220
Malta